Shipping
Processing Time
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We dispatch orders within 1–5 business days of placement.
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Once shipped, delivery usually takes:
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U.S.: 7–20 business days
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International: 10–25 business days
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Within the First Five Business Days
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Your order will ship between day 1 and day 5 from purchase.
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If it ships early, you’ll receive an email with a tracking number at the address you provided.
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If you haven’t gotten your tracking number by the fifth business day, check your Junk/Spam folder.
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If there’s still no tracking info, let us know via our support email so we can investigate.
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After Day Five
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If your order remains unshipped on the sixth business day, rest assured our team has flagged this with the Fulfillment Department.
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Please allow up to three additional business days for us to obtain and share your tracking number.
Delivery Window & Tracking Notes
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While Within the Expected Window
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U.S. Orders: Up to 20 business days
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International Orders: Up to 25 business days
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Why Tracking May Not Show Updates Immediately:
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The first scan often happens at a regional hub near your destination—until that scan occurs, tracking may not reflect package receipt.
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Some carriers don’t scan again until a package is out for delivery.
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Tracking systems can take extra time to refresh.
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Certain shipping methods (e.g., Standard International) aren’t fully trackable online, though they still arrive by (or before) day 20 (U.S.) or day 25 (International).
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If Beyond Day 20 (U.S.) / Day 25 (International)
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If your tracking shows no progress by those milestones, please wait an extra five business days—most packages arrive just after the published window.
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If Beyond Day 30 (U.S.) / Day 35 (International)
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We know extended delays can be stressful. Orders held this long have been escalated to our Fulfillment Manager.
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Allow 2–5 business days for us to investigate. We’ll email you as soon as we have news.
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How We Calculate Your Delivery Estimate
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Formula:
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Estimated Delivery = Ship Date + Transit Time (in business days)
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Weekends (unless you select weekend delivery) and holidays are excluded from transit time.
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“Order Within” Countdown Timer:
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On select items, you may see a countdown indicating how long you have to order to receive delivery by a certain date. That date can change until checkout is complete; your final delivery estimate appears in your confirmation email.
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Free Shipping
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Free-shipping orders arrive in 7–25 business days.
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To keep costs low, we consolidate shipments, so initial dispatch may take a bit longer. Rest assured, your order will arrive within the 7–25 business day window.
Expedited Shipping
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Expedited options are rare so we can keep product prices affordable.
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If available at checkout, estimated delivery times are:
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U.S.: 7–15 business days
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International: 10–20 business days
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